House rules are necessary, but a stern list taped to the fridge sets the wrong tone. The trick is to be clear without being bossy — because guests follow rules far better when they sound warm and reasonable. Here's how.
Lead with the "why"
A rule lands better when the reason comes with it. "Please smoke outside so the home stays fresh for the next guests" works better than a blunt "No smoking." You're not demanding compliance; you're explaining.
Keep it short and positive
Where you can, phrase a rule as something guests *may* do, not only what's banned. "Enjoy the terrace until 10 pm — after that we ask for quiet for the neighbours" is more inviting than a ban, and says the same thing.
The rules almost every listing needs
- Smoking: inside, or outside only?
- Pets: allowed, and if so, under what conditions?
- Quiet hours: from when, out of respect for neighbours.
- Parties / extra guests: yes or no, and the maximum number.
- Rubbish: how to sort it and where to put it.
- Candles / fireplace: a quick word on safety.
Example lines you can borrow
"Welcome! We want you to feel completely at home. A few things so it stays great for everyone:"
"Pets are welcome — please keep them off the sofa and beds."
"If you smoke, please use the terrace; the ashtray is out there for you."
"Leaving? Start the dishwasher and pop the rubbish in the right bin outside. That's it — we'll handle the rest."
Put them where they'll be read
House rules work best not as a loose sheet, but as a friendly chapter inside your welcome book — between the Wi-Fi and the local tips. Guests read them in the flow, without feeling handed a rulebook.
Start free
Our Wi-Fi & Arrival Card already has a friendly spot for your key house rules. Download it and make it yours.
Wi-Fi & Arrival Card →Written by the Welcomap team — more about us.